- Just wanted to say a big thankyou for a stress free experience. Friends of mine are of in the middle... More...Date added - 30.11.11 21:14
Latest Airport Parking Reviews
Frequently Asked QuestionsHow will I recognise IMI drivers? All drivers carry a photo ID badge.
When do I ring for my car to be picked up on arrival? Please ring us about 15 minutes before you arrive at Gatwick Airport.
When do I ring to get my car back on return? Once you have got off the plane, and you have collected your luggage, give us a ring.
What number do I ring to notify you that I am nearly at the airport. for both arrivals and departures please ring 0751 273 4617
What if I only have hand luggage? Once you have gone through passport control ring us.
How do I notify you of any complaints? Please send an email outlining your complaint to
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and we will be back in touch within 48 hours.
What do I do if the traffic wardens have asked me to move on? Sometimes these things happen, if it is really busy at the terminals the traffic wardens move people on quickly, not giving us time to pick up your car. If they do, just leave the airport go around the roundabout and return to where you were, by which time there should be a driver waiting for you.
Will I have time to get a coffee on my return? We kindly ask that if you want to get a coffee before coming out, could you ring us after you have the coffee. Sometimes the queues are long. While the traffic wardens are lenient towards us, even we only have a certain amount of time we can wait.
What happens if my flight is delayed? We ask for your flight number when you fill out the booking form for this purpose. We can monitor on line all the flights, and are able to see which are delayed and try and solve any issues before they arrive. Likewise if no flight number is given booking we can't keep track of flights.
Will I be charged extra if my flight is delayed? In short no. However if the delay means that you return the next day then yes. A fee of £5.00 per extra day is chrged.
What happens if I turn up, you take my car, but when I check in I find my flight is cancelled? Unfortunately sometimes this happens, on such an occasion the first days costs of £26.00 will be taken, and the rest refunded to you. Please allow 7 days for all refunds.
What if I turned up and my flight was cancelled but I want to rebook with you? On such an occasion as this we would deduct your outstanding balance from the new booking you have made with us.
I work for virgin, but forgot my ID badge. Sorry but the discount you have been given will need to be paid in full before we take your car.
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